Frequently Asked Questions – FAQ
Can I use AAdvantage miles for merchandise?
· The Museum Shop does not accept, award, or redeem AAdvantage Miles for Museum Shop purchases.
How do I order the Child Aviation Restraint System (ACSD or CARES)?
· Enter "Child Restraint " in the Keyword Search box and the product details will be displayed.
Ordering from another country and your country is not listed?
· Contact us so we may add your country to our website.
I am a Member of the C R Smith Museum, how do I receive my discount?
· Enter your Membership name in the Comments box; we will verify C R Smith Museum membership and apply the discount to your merchandise purchase.
How do I choose a color from items shown in different colors?
· Please list your color choice in the "Comment" section.
I received a Retirement Gift Certificate, how do I redeem it?
· Enter the Retirement Certificate number in the Gift Card/Retirement Certificate form of payment field. The available balance on your certificate will be deducted from your order. Enter a Credit Card for any remaining balance.
When will my order ship? See "Shipping Policy" tab.
Orders received prior to 3 pm CST Tuesday – Friday will ship the same day.
Orders received after 3pm CST Friday, and anytime Saturday-Monday will ship the following Tuesday.
What service do you use to ship orders? See "Shipping Policy" tab.
· All orders are shipped FedEx Two Business Day Air. Orders can NOT be delivered to a P O Box.